We Stand by Our Gear — And by You.
At N-streetlift, we take pride in producing battle-tested, high-performance equipment. However, if something doesn’t meet your expectations, we’ve got your back.
✅ 30-Day Return Guarantee
If you’re not fully satisfied with your order, you may return any unused and undamaged item within 30 days of delivery for a full refund or exchange.
To qualify for a return:
- The item must be in new, unused condition
- Must be returned with original packaging and all components
- Proof of purchase (order number or receipt) is required
🔁 Exchanges
Need a different size or product variant? We offer hassle-free exchanges for:
- Weighted vests (size swaps)
- Resistance band sets
- Any gear sent in error
Just contact our support team and we’ll process it quickly.
🚫 Non-Returnable Items
For hygiene and safety reasons, the following items cannot be returned once used:
- Chalk blocks & liquid grip
- Foam rollers or ankle straps that show signs of use
- Custom-engraved or club-branded gear
💸 Refunds
Once your return is received and inspected:
- ✅ Approved refunds are processed within 3–5 business days
- 💳 Credit is issued back to your original payment method
🛠 Damaged or Defective Gear?
If your item arrived damaged or is defective:
- Contact us within 7 days of delivery
- Send photos or video of the issue
- We’ll send a replacement at no cost or provide a full refund
📬 How to Start a Return
- Email us at: support team
- Include your order number and reason for return
- Our team will respond within 24 hours with return instructions
🧾 Shipping Costs
- Return shipping is the responsibility of the customer unless the item is defective or incorrect
- We recommend using a trackable shipping method
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